About RockGuitarStore.com Find out what makes us so great!
It’s not long since RockGuitarStore.com was set up in a tiny shared showroom in Loughborough, with only a small amount of stock and a pile of ambition. Three years on and what we bring to our customers is a fantastic range of the best guitars (value, quality and price) delivered with a package that many other company's find very hard to beat. We are talking of course here about our second to none customer service which has been innovating the way people buy guitars online since 2008.
5 Reasons To Shop with RockGuitarStore.com High standards We have the highest of standards when it comes to the gear we sell and products we deliver to our customers. Irrespective of price EVERY item is checked over time and time again before dispatch. Guitars are set-up when they arrive at our store and are then checked over each and every week until they are sold, at which point we check them again.
This enables you to order your items and sit back and wait for them to arrive with the peace of mind you are getting nothing but the best.
back to top The Best Brands In our catalogue you will find not only the best prices on all products but some of the most well known and respected brands within the wonderful world of guitars. Whether you are after a Fender Stratocaster , Fender Telecaster , Takamine Acoustic or MXR FX Pedals then you are sure to find what you are looking for along with many more brands.
back to top Customer Service is Everything to us Our customer service team do everything they can to make your lives easier, from the moment you place an order to our after sales support, you will always have someone available for help and advice. We make ourselves available in as many ways as possible simply to make everything convenient for you, contact us by phone call, email or send us a message through our contacts form.
Friendly Returns Policy We understand that when buying online you can on occasion end up with a product that was not quite what you expected or you realise that it is not for you, this is why we have put together a great returns policy that ensures your satisfaction. Simply let us know in writing within 7 days of receiving your order and we will happily arrange return of the item(s). All order cancellations and returns request must be made in writing, either by post or email to returns@rockguitarstore.com
back to top Secure Shopping Finally sit back and use our website to your hearts content safe in the knowledge that all your data and personal details are safe and secure. We fully respect your privacy and will NEVER pass any of your details onto any third parties and our website is secured using 256-bit Encryption SSL Certificate to keep out any unwanted pests. back to top
Questions? Comments? Concerns? It's easy to find the answer you are looking for or to get in touch with us! You can:
We look forward to your custom!
The RockGuitarStore.com team
